ProgrammerHumor
wokeUpAndSawNewJiraDesign
Discussion
jira is such a mess
try to select some text? no you enter edit mode
press a random key? lol now the ticket is assigned to you
And don't even get me started on how they decided to sort comments from last-to-first instead of first-to-last... humans read top-down goddammit. I expect the first comment to be at the top not at the bottom!!
About the comments: i like the order from new to old. I don't need to scroll through all the conversations just to see the last update.
So then Jira should track which comments I’ve seen, and when I open the work item you scroll down to the first unseen comment. Previously-unseen ones have a distinguishing border or background color or whatever, and there’s a clear indicator of a scroll back.
There are ways to do it that don’t mess with the natural way we read.
There's clearly multiple preferences, so the idea that there is only one natural way is flawed.
Just use the sort ascending/descending button to change behavior. It remembers your preference.
Pretty much every tool I work with shows the newest comments at the top. I don't even know why one would prefer the newest comment to be at the bottom?
Like, why build a system to remember what you last read? Or why scroll through a long conversation? Just have it at the top.
Is this just "we always did it like this" thinking?
It might be but thats not a bad thing. Having a consistent UI that doesn't change every few months is part of what I consider a good UI.
And there still are many platforms where newest at the bottom is standard. Discord, Teams, discussions/issues on Github or Gitlab or whatever fork you're using.
Having one consistent system is much less annoying because you don't accidentally scroll in the wrong direction 90% of the time.
Clearly we just need the ability to upvote or downvote comments in Jira and then sort by best.
And by controversial
but then you miss the critical message where someone explains exactly what going on very clearly with an obvious solution but it's buried with 100 other comments about something unrelated.
Top-quoting vs bottom-quoting emails has entered the chat.
The most annoying is the different interaction (modes, keyboard shortcuts, etc) across the product. Why doesn’t stuff look and work the same!
I do like some of the shortcuts, though. Like E for edit and 1 and 2 for jumping between the backlog and active spint.
At least you can set the order yourself.
But now that they added nested comments the order doesn't matter anyways!
entering edit mode just to select some text always pisses me off
I just hate that I can't reply directly to a comment
You can now!
Tomorrow's update:
We decided to adopt Tumblr's comment and reply format.
> p
> l
> e
> a
> s
> e
>> n
>> o
just for the record: jira is an australian software
One of the main things I disliked about being a JIRA admin.
Thanks for making extra clear that we missed the due date, much appreciated!
To generate value to the shareholders, obviously.
When it comes to (design) changes Jira is damned when they do and damned when they don’t.
JIRA consistently makes the design worse every major update lol.
Sadly there's still no other tool that really competes
At some places it got quicker tho, it’s not that different in your workflow
Another reason to make the Scrum Master do all my JIRA updates for me.
GoJira
Yup,.. a bit of learning to do.. 🫠
What is so bad about it? My company is still on the self-hosted version, so please someone explain what happened :D
They have to justify their price increase
Each time you think it could not be worse
That font in the new UI is certainly a questionable choice.
if you pay UI designers they've gotta be doing something, right? might as well have them mock up a new layout, and then suddenly you have a new layout that you should start getting ready to implement, then suddenly the layout is in the new release.
after the release, what do they do? well, might as well have them mock up a new layout!
I get that they moved your cheese, but we want to see continued development. Without it, an application quickly becomes one that hasn't been updated in years and is slowly falling apart.
Do we? Do we really want to see applications become harder and more annoying to use, just to satisfy some arbitrary “need” to “innovate”?
Yes we do, especially a web app like jira. If it's not actively maintained it'll rapidly become a liability.
There’s a difference between “maintained” and “needlessly complicated”. Making user experience worse isn’t a requirement for maintaining software
Ok I totally agree with that. It should not get worse for the users. However, it will change, and that's a good thing.
Change is totally fine. But what Atlassian have done is make it harder to navigate projects, filters and dashboards. It’s probably fine in a small org but we have hundreds of projects and dashboards…
No longer is there a nice “dashboards” drop down at the top with “view all” at the bottom of its submenu
How are you already categorizing it as
"Making user experience worse"
have you even seen them and gone through the changes yet?
Change is not always a bad thing! While looking through, I can tell you many of these changes have been made on the basis of usability. Sure, I could navigate it before... but now it will look clearer for new people, while I had to look at it twice before I understood the change. Nothing about that is needlessly complicated. Some things have no influence while others give things a slightly better overview. So while It doesn't really change the workflow for me, I would categorize them as slight usability improvements.
So while your argument is technically correct...
"Making user experience worse isn’t a requirement for maintaining software"
the basis you are making it on is flawed. Nothing about these changes is needlessly complicated. Did they need to change the UI? NO, but change in itself is not instantly bad just because you had to look at it twice the first day you saw it. I mean sure some sub menu moved into a new menu, and you have to do a click more but I would also say that the menu belongs there. Sure sure... Usability 101 says less clicks are better... but I guess the overview as well as distinction between tasks and projects should be more in the foreground when I interpreted these changes correctly.
Well obviously I’ve seen it… use it every day in an instance with >100 projects. We have hundreds of dashboards in use in an org of 15,000.
Plenty of what they’ve done is fine, but the movement of the top nav to the side nav is absolutely bonkers for usability. Why logically separate contexts when you can shove it all in a sidebar? Oh, and there were already things in that side bar… so now it’s all rammed in together.
Mixing projects, dashboards and filters into a single menu is needlessly complicated.
The basis of my argument isn’t flawed at all, the above poster said we should make apps harder/more annoying to use to justify maintaining them.
To be perfectly clear I have no issue with change. I have an issue with making software more annoying to use. It’s seems hundred and hundreds of other on reddit share this view of the new JIRA UI
So they came up with that?
Apparently
Everyone who bashes JIRA should be made to use Azure boards for a month. You'll fall in love with JIRA so hard, you'll want to have sex with it every day.
I use it and I like it. There are people in my team who hate it, but these people want to use DevOps like JIRA, not DevOps like DevOps.
DevOps is not ideal, there are tons of annoyances, but ”idiomatic DevOps” is perfectly usable.
Laughs in "my company self-hosts"*
*Not for much longer, though
First time?
Does anyone else have a stray semicolon at the bottom left of the "Backlog" tab? It's only in that tab, but it's forcing a second scrollbar, which is bugging me.
Like seriously nobody asked for this. Inventing work just because.
Still better than a google sheet
Wait, didn't they changed theme recently?
Me who just uses GitHub Projects 🫡
So glad I don't have to use that muck anymore
What are you using now?
Every day, there is a plot twist nobody asked for