gaming

GameStop Is Auctioning Off The Stapler--And The Staple--That Damaged A Nintendo Switch 2 On Launch Day for Charity. Proceeds benefit Children’s Miracle Network Hospitals

GameStop Is Auctioning Off The Stapler--And The Staple--That Damaged A Nintendo Switch 2 On Launch Day for Charity. Proceeds benefit Children’s Miracle Network Hospitals

The gaming retail chain is making lemonade out of a lemon for Children's Miracle Network.

https://www.gamespot.com/articles/gamestop-is-auctioning-off-the-stapler-and-the-staple-that-damaged-a-nintendo-switch-2-on-launch-day/1100-6533066/
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Discussion

ReaddittiddeR OP

One infamous story that emerged from the Nintendo Switch 2 launch in early June came from the Staten Island section of New York City, where a GameStop employee stapled a receipt for the console to its box--which damaged the Switch 2's screen in the process. Now, GameStop is turning this blunder into a boon for Children's Miracle Network Hospitals, as the company is auctioning off multiple items from the incident--including the staple itself--for charity.

The four items included in the auction are as follows:

The stapler used in the incident, which is described as "a retail legend born from a half-second decision"

The Nintendo Switch 2 console itself, with a repaired screen

The full retail packaging of the console, "with the staple mark clearly visible"

The individual staple that damaged the console, which has been "carefully extracted and preserved" in an "individual display pouch"

The charity auction includes a letter from GameStop CEO Ryan Cohen, confirming that all four items included in the auction are "authentic relics from the now-infamous 'Staplegate' incident." Cohen's message also says that, "while the incident itself was unfortunate, [GameStop] hope[s] its legacy serves a greater purpose."

10 hours ago
Limp-Development7222

I wonder what happened to the employee

6 hours ago
stemfish

Probably received a scolding from an exasperated supervisor, who had just come out of a meeting where they received a scolding from the store manager, who had just gotten off the phone after receiving a scolding from corporate.

6 hours ago
Wiccy

Its like I never left

2 hours ago
Aleashed

If they fired him, where they going to get another one?

GS Corporate: “Nobody wants to work.”

1 minute ago
Limp-Development7222

this is the way.

6 hours ago
virence

Believe it or not, right to jail.

6 hours ago
Im_Numbar_Wang

No trial no nothing

5 hours ago
_notkvothe

I always upvote Parks & Rec

3 hours ago
darkrai848

He’s being sold in a different auction…

3 hours ago
yoerie86

Already sold!

2 hours ago
Jackmoved

Also sold at auction, a different kind of auction

1 hour ago
Festering-Fecal

Wait so you don't get the stapler itself?

10 hours ago
sanfranvisco

Did you even read it? It literally says you get the stapler. What is your question referring to?

10 hours ago
Festering-Fecal

I miss read it I thought it just said the stable.

Tiered from working a double.

10 hours ago
TonyZony

You wouldn't be tiered if you only worked a single.

10 hours ago
mecartistronico

I thought it just said the stable.

And what would I do with the horses?

Tiered

TonyZony beat me to that.

miss read

https://ih1.redbubble.net/image.4845411419.9704/flat,750x,075,f-pad,750x1000,f8f8f8.jpg

8 hours ago
wouldntyouliketokno_

Lmfao that’s hilarious what a funny way to recognize the mistake and raise money for a charity. Seems like the CEO knows how to handle things.

10 hours ago
godwalking

i sure hope they didn't fire the guy who did that, then. If they profit in some way from his mistake, it'd be rude to fire his ass.

10 hours ago
Firvulag

Honestly I put the blame on Nintendo here, The screen is not protected in any way inside that box. it's literally right up to the thin cardboard.

8 hours ago
MisterBarten

Yeah it was shitty packaging, but as a consumer I’d just be kinda pissed with staple holes going through my box. People like to save the boxes (I do) or gift the consoles, and it’s annoying to have to have a blemish like that in either case.

5 hours ago
AgitatedStove01

That’s because the way they are initially shipped. Also the screens are very durable.

Jerryrigeverything hit it with a set of pliers and it took about 50 hits before it fully shattered. It was impressive.

6 hours ago
mpyne

The Switch 2 isn't in better shape if you staple through the battery compartment in the back.

Gamestop is doing a very good job addressing it, but the reason they're addressing it is because it was their screw-up.

5 hours ago
00owl

At this point, it's free marketing for whoever takes responsibility.

The harm is done, fixing it only creates good vibes. Customer service paradox: clients whose interaction with a business involves the business making and then painlessly fixing a mistake give better reviews than clients who only have good experiences.

There's money to be made in finding out what mistakes can be made for the easiest fix

1 hour ago
BaLance_95

Yeah, no. I don't like Nintendo per se but really, that's how basically all gadgets are packaged these days, including the switch 1. It's only now that we had someone staple the front of the box. We haven't really heard anything about the consoles being damaged in shipping so the packaging is doing its job just fine.

4 hours ago
MagicianRyan

It would've gotten fine to customers had the Gamestop employee not decided to delibrately damage them though, despite your complains about the packaging.

2 hours ago
Frankly_Frank_

I would fire them they lost the store 10s of thousands and they aren’t profiting anything they are donating the earnings. Would your job be happy if you lost them thousands??? I can assure you you would be instantly terminated in any company

6 hours ago
MisterBarten

I mean I get it, but if you fire people for honest mistakes it’s just going to lead to a bad work culture where people try to cover up things they’ve done wrong. I get it if they repeatedly didn’t follow instructions or were malicious, but I’ve worked for places where employees were celebrated for and encouraged to speak up when they realized they messed something up, and I think you could really see how it affected people’s attitudes.

Also, I’m sure the good publicity will go towards helping the bottom line as well.

Edits for clarity..

5 hours ago
Caelinus

Yeah, and this is not even close to the level of damage I have heard of an employee surviving. Places with good workplace cultures know that things like this are going to happen. It is inevitable. Fostering a situation where people are not afraid to admit their mistakes is important in minimizing how often it does.

That said, I have no idea what the workplace culture of GameStop is. I have a feeling it might not be the best, but I am not sure where I am getting that from.

5 hours ago
MisterBarten

Ha that’s true. Maybe they already have a culture where hiding mistakes is the way to go..

5 hours ago
Frankly_Frank_

It isn’t an honest mistake it’s just a major lack of common sense. You don’t damage good regardless of what it is.

5 hours ago
MisterBarten

I’ve seen people do millions worth of damage and barely get a talking to. It may be thoughtless but it’s still an honest mistake.

5 hours ago
DJSharkyShark

Man the switch 2 is a lot more expensive than I thought.

4 hours ago
00owl

RC made Chewy into a prime competitor in the shadow of Amazon by focusing on client satisfaction and service rather than just pure volume.

Stuff like sending flowers upon notice of pet deaths. Cards and gifts on pets registered birthdays. Refunding pet food after notice of pet deaths with the only caveat that said good be donated to a shelter.

He sold his stake in Chewy and bought his way onto the board of GameStop and hired a bunch of c-level colleagues from chewy and Amazon to help turn the ship around.

2 hours ago
MazaFox94

Gamestop / Ebgames were always MVP stores... Time (stock boom aside) has not been the best to their identity sadly.

6 hours ago
Teh_Ent

Great way to make a tax deductible donation and have you pay for the whole fiasco by pooling ur donations

7 hours ago
egnards

That isn't how tax deductions work:

In Most Instances:

People complain that at the register donations get written off as a tax deduction to the company. This would be tax fraud, as it's not income, it's a totally seperate line item. . And yes you can, as a consumer, take the write-off if you qualify.

In This Instance:

The company is making a profit from the sale of the stapler . . .Which means it is written in as profit. When they donate it the only thing being deducted is the cost of the donation. . Essentially zeroing out the entire "tax deduction benefit."

7 hours ago
Frequent_Knowledge65

Most people don't even know how income taxes they pay work

6 hours ago
ManicMakerStudios

If it was for anything other than charity, I'd think it was lame and stupid to be making such a big deal out of nothing. Being for charity, though, makes it quite different. Up to $15,500 so far for "lame and stupid". Hard to beat the math.

8 hours ago
FearlessInflation92

wtf it just hit $38,000 🤣

6 hours ago
Ratsonlean

No way! Was at 16,000 not even that long ago.. this is hilarious

5 hours ago
FearlessInflation92

Now it’s at 69k wtf

5 hours ago
Ratsonlean

Ok that's WILD hahaha

5 hours ago
BadClass_og
Xbox

$82,520 now lol

4 hours ago
Burning-Harts

Over 100,000!

2 hours ago
gamer_gurl_

Over $107,000!

2 hours ago
Doctor1337

Have you seen my stapler?

10 hours ago
bitexe

I could set the building on fire.

10 hours ago
x86_64_

Great way to own the problem, create good PR from a fumble and raise money for kids.  Godspeed, GameStop.

10 hours ago
Cripnite

Well I guess that’s making something good out of a stupid mistake. 

10 hours ago
[deleted]

[deleted]

10 hours ago
moeggz

They replaced all units that were stapled with a brand new switch.

8 hours ago
Frenchy1337

No one is “big mad” lol. It wasn’t done on purpose. They resolved the situation best they could. And now they are making light of the incident and turning it into something positive for charity. You’re just an idiot and no one cares about your shopping habits. Hence the downvotes.

7 hours ago
9_toes_3_balls

They offered replacements for all of them. What are you on about

6 hours ago
personalhale

$69,900 when I checked. Nice.

5 hours ago
SnowballWasRight

If I was rich I would 100 percent buy this, that’s fucking hilarious. Any guesses on how high it’ll go?

10 hours ago
carlbandit

Currently at $16,900.

9 hours ago
rvreqTheSheepo

Best opportunity to flip a launch unit damaged the same way

10 hours ago
I_Heart_Sleeping

As much as I dislike GameStop this was a pretty cool move on there part. I’ll never not applaud a company doing something for a charity.

7 hours ago
dog_10

'A' Nintendo switch? I thought multiple consoles were damaged?

Either way childrens miracle network is a great cause. Literally why not

10 hours ago
The_Advocate07

There were a few. I know someone that got one of them.

10 hours ago
LootCastPuff

What a great idea 😂 this Ryan guy seems to know a thing or two about business. 😉

10 hours ago
BrilliantArtistic213

😌

3 hours ago
N3ver_Stop

Bidding has reached over 100k so far lmao. That’s awesome. 

1 hour ago
FatherShambles

So people are giving them money for their mistake ?? Lmaoo. Why don’t they use their own money to donate wtf

1 hour ago
CryptographerBusy105

lol I just ordered mine finally gonna go match the amount in donations to the children’s miracle network now.

1 hour ago
StarkAndRobotic

But will the stapler come pre-stapled or will we have to staple it ourself?

6 minutes ago
pickledeggmanwalrus

Did they fire the guy who did it?

10 hours ago
karmagirl314

They’re auctioning him too, they just can’t advertise it for… reasons.

10 hours ago
pickledeggmanwalrus

😂😂😂

4 hours ago
SystemFrozen

Why's this downvoted wtf

9 hours ago
pickledeggmanwalrus

Yeah I was wondering the same thing. I was just genuinely curious if they fired the guy. Just thought it would be kind of messed up to fire him for the mistake and then turn around and use the viral nature of the situation to make themselves look good

9 hours ago
Wizecracker117

r/nottheonion

9 hours ago
aaaaaaaarrrrrgh

Aaaaand they ruined the damaged Switch again by refurbishing it before auctioning it off. It's a collector's item worth 15k+, the damage is part of the history, from the pictures I've seen the damage is relatively minor (definitely visible and distracting but the screens I've seen still worked just fine aside from two small white dots on them) - and they replaced the screen...

7 hours ago
DJSharkyShark

Yeah they really fumbled, now it’s only worth 105K, fools.

4 hours ago
FearlessInflation92

107k*

1 hour ago
[deleted]

[deleted]

6 hours ago
Frankly_Frank_

KnoWIng NiNTeNDo iT’s BeEN AlReAdY NetWoRK bANnED ToO

5 hours ago
[deleted]

[deleted]

9 hours ago
AbyssFren

Turns out the CEO of GameStop takes no salary or compensation, not even stock options, weird.

8 hours ago
IrishHambo

Or just donate to charity, GameStop.

Nothing’s stopping you.

10 hours ago
Error4ohh4

From a quick google:

Yes, GameStop does donate to nonprofits, primarily through its "GameStop Gives" initiative. They partner with organizations like Make-A-Wish, Children's Miracle Network Hospitals, and various veteran-focused charities. GameStop also runs in-store donation campaigns and allows customers to donate trade-in values to charity

9 hours ago
IrishHambo

Yes, all customer funds. Customers have the option to “round up” their purchases or donate at the register.

9 hours ago
Error4ohh4

It is pretty cool when they donate to charity isn’t it? 

9 hours ago
IrishHambo

Yes, it is pretty cool when the customers donate.

8 hours ago
Error4ohh4

Let’s be honest, I doubt they could anything that would really change your mind about them 

8 hours ago
pebrocks

They do, but I doubt you actually care or you'd look it up.

9 hours ago
IrishHambo

Where? I saw that they encourage customers to “round up” their purchases to donate to charity. Customer funds.

Or donating at the register. So customer funds again.

If you can show me that they match these donations, then I’ll shut up.

9 hours ago
bardisviable

yes. in fact they should just donate everything they have to charity! any less would simply be immoral wouldn’t it!how selfish they are for using their business earnings to maintain their business! when they could simply give it all away! and expect nothing in return!

pls have a conversation about capitalism with any AI because you sound dumb! and honestly it’s quite embarrassing!

7 hours ago
IrishHambo

Who said anything about “giving away all they have?” Love people like you that add extra words and phrases to peoples’ opinions.

Keep defending these corporations. They’re raising funds from their customers.

7 hours ago
Icedvelvet

Lame

6 hours ago
actionpark

Will they continue to sell us warranties without our consent?

10 hours ago
FromMeToTheCool

Finally giving back to the kids after ripping them/us off for generations... That's great. Now if they want to help kids for true, they can adjust their trade-in policy.

10 hours ago